Different font styles in the same article
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Swathi Falconer
I am seeing different font styles withing the same article. This is not obviously visible in the editor, but after publishing, the article page shows two different font styles.
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Document360 Support
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Document360 Support
Since there has been no response (through support ticket # 148500), we are marking this item as "closed" for now. Please reach us if you have any queries. Thank you!
Thiru
under review
Vidhya
Hi Swathi Falconer
Greetings!!! Have you used any custom CSS for fonts? Also please check whether any article level font styles were selected. Please share us a video recording or a screen shot to analyse further.
Swathi Falconer
Vidhya: Hi Vidya, apologies for the delay in responding to you. I ended up0 fixing the font styles manually. There are a few custom css used. Are you able to check our settings?
Vidhya
Swathi Falconer: Greetings!!! We dont have access to your project to check the settings. As per our process we are not supposed to get access to customer projects. You can drop an email to support@document360.com and our support engineer will get on a call with you to resolve the issue.
Swathi Falconer
Vidhya: Hi Vidhya, I've sent an email to the support team as you've recommended.
Vidhya
Swathi Falconer: Thank you. Our team will look into the issue