Articles Not Showing
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Document360 Support
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Danielle Gabriel
Hello. Our search feature is not working on our home page. Sometimes the search will show a drop-down list of articles that are related to the search term and sometimes it doesn't show anything at all. drop-down. Also, when searching for the keyword "repayment", if a list of articles does appear as a drop down, the first repayment article shown is a broken link. Thanks for your help.
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Document360 Support
Danielle: Could you please confirm if you are still seeing the issue?
Danielle Gabriel
Document360 Support Yes we are. I have a video of the issue. Where can I send it? Basically, the search feature is not working on our main page or on each page. Also this link is not working https://help.fundingo.com/v1/docs/en/repayments?highlight=repayments
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Document360 Support
Danielle: Thank you for your response. We have created a support ticket ( # 218986) on behalf of you. One of our support engineers will contact you through e-mail to get this issue addressed.
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Document360 Support
Danielle - Since the issue has been addressed through support ticket, we are marking this item "Complete". Thank you!
Thiru
Danielle Gabriel can you provide us additional details for us to understand and evaluate the scenario ?
Mithun Mohamed
Mithun Kandasamy
Danielle Gabriel - Can you help us understand the issue by adding more details and screenshot