Promote Reader to Team Member (and reverse) w/o deleting user acct
under review
Mike Boe
Its odd to me i don't have a way to promote a user from a reader to a team member (and the reverse). As of now, it appears my only option is to delete the reader account and re-issue as a team member. Would it be possible to just have all user accounts in a single bucket with the ability to select their rights (and toggle them as the role of the user changes)?
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Caroline Tabach
Thiru IS there any update on this feature.
D
D360 Product Management
Kerensa Becker
We also need the ability to change an SSO team account user to a regular logged-in user. Currently, we'd have to delete the SSO user and the team account but would lose all the Contributor associations.
Abby Dong
We are starting to scale and it's a very tedious process to remove the reader account, then re-add them as a team account. We could save a lot of time by being able to convert a reader to a team account.
Parameswary Annamalai
+Frédéric SaintCharles
Thiru
Merged in a post:
Add ability to change reader accounts to editor accounts
Liam Tanner
It would be useful if we could upgrade or downgrade account permissions. For example, sometimes we will need to change a user's reader account to an editor account, or vice versa. This means deleting their current account and creating a new one, resulting in a new welcome email and the user needing to set a new password. This is a poor user experience, and it would be much better if we could upgrade or downgrade their existing account as required.
Thiru
Liam Tanner Caroline Tabach thanks for your feedbacks, and we do have vice versa scenario to be addressed as well. We will have this in our analysis and take it forward after initial launches of the 2.0 portal.
Appreciate your understanding and effort to write back to us.
Caroline Tabach
Moving a reader to an editor is a particularly problematic example, as you have to remove someone, and then readd them
Thiru
Merged in a post:
Promote Reader account to Team account
Mike Rand
Currently the only way to promote an existing Reader account to a Team account is to delete the Reader account and then re-add the user as a Team account. Would be nice to have the ability to promote a Reader account to a Team account directly.
Alexandre Tardif
Hello, this use case happens all the time in our company. People switch position in the company, or will do documentation while between projects, then not do any for 3 years while fully staffed. this feature would be greatly needed.
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